Policies
Terms of service
Last updated November 5, 2026
These terms apply to your use of wrenhollowyard.com and to purchases from Wren Hollow, an online store (“Wren Hollow,” “we,” “us”). By using the site or placing an order, you agree to them.
Orders
Placing an order is an offer to buy. We accept it when we ship the goods and send a shipping confirmation. We may decline or cancel an order — for example, if an item is out of stock, a price was listed in error, or we suspect fraud — and will refund any payment taken.
Prices and availability
All prices are in US dollars and exclude applicable sales tax and shipping unless stated. “Compare-at” prices refer to our own regular price for that item. We try to keep descriptions and stock accurate, but errors happen; if we find one affecting your order we’ll contact you before shipping.
Product use
Install feeders, poles, baffles and houses according to the included instructions and our product notes. Mounting at height (such as bat houses) should be done with appropriate equipment and care; if in doubt, use a qualified installer. Wild animals are unpredictable — we can’t promise that any species will use a feeder or house, or that a squirrel-proof product will defeat every squirrel.
Some activities around wildlife are regulated. Native birds, their nests and eggs are protected under the federal Migratory Bird Treaty Act; please don’t disturb active nests.
Returns and warranty
Our Returns & Refunds Policy and Shipping Policy form part of these terms. Apart from the express warranties described there, and to the extent the law allows, products are provided without other warranties, express or implied.
Limitation of liability
To the fullest extent permitted by law, our total liability for any claim relating to a product or this site is limited to the amount you paid for the product involved. We aren’t liable for indirect or consequential losses. Nothing here limits rights you have under consumer protection laws that can’t be waived.
Site content
Text and illustrations on this site belong to Wren Hollow. Photographs are used under the Unsplash License and remain the work of their photographers. Please don’t copy our content for commercial use without permission.
Governing law
These terms are governed by the laws of the state in which we are organized, without regard to conflict-of-law rules. Before filing any claim, please contact us — most issues are resolved with a single email.
Changes
We may update these terms from time to time. Each order follows the terms that were published on the day it was placed.